The number holder’s (NH) date and place of birth are mandatory on every application for an SSN card. If the date or place of birth provided by the applicant differs from what is shown on the Numident, we must see evidence to support the change.
When a Form SS-5 is received with an omitted or incomplete date or place of birth and the applicant is not in the office, take the appropriate action, as indicated for the following situations:
If the application is for an original SSN and the date or place of birth is omitted or incomplete, use the date or place of birth shown on the evidence document used to establish age.
If the application is for a replacement card and the date or place of birth is omitted or incomplete, contact the applicant by telephone, if possible, for an allegation as to the number holder's date or place of birth. If there is a discrepancy between the allegation received and the Numident, or if the applicant cannot be reached by telephone, use an SSA-L669 (Request for Evidence in Support of an SSN Application — U.S.-Born Applicant) or SSA-L670 (Request for Evidence in Support of an SSN Application — Foreign-Born Applicant) to request missing documentation. Include Form SS-5 and any documents with the notice.